1️⃣ Procedure

When a patient has made a payment (e.g., consultation, vaccine, procedure):

1. Record Payment in Appointment Book Details
   • Format: $xxx paid
   • Example: $50 paid
2. Include Relevant Notes (Optional but Recommended)
   • Item type or service (e.g., “FVG 50 paid”, “item 23+75870, $65.75 paid”)
3. Check Before Updating
   • Ensure the final payment is matching with the service provided
   • Kindly check with doctor if there’s confusion

2️⃣ Purpose / Benefits

• Visibility for Staff: All front desk staff can immediately see the payment status.
• Avoid Duplicate Collection: Prevents other staff from charging the same patient again.
• Doctor Awareness: Doctors can quickly identify which items have been paid and which require invoicing.
• Audit Trail: Creates a clear record for auditing and accountability.